Send, receive, forward, and manage your email accounts while gaining a few victories in the Spam War.

What do I need to install to use email?
In order to send and receive email, you will need to install an email client or create an account with a webmail service. There are many email clients to choose from, including several free ones. One of the most popular email programs is Outlook, which is included with some versions of Microsoft Office...
How do I check my mailbox for new messages?
Most email programs will check your mailbox for new messages automatically when you open them. If your program does not, you may want to check your preferences (Tools, Options in both Outlook Express and Thunderbird). Checking your email is as simple as clicking on the appropriate icon in the toolbar. In Outlook...
How do I send an email?
To send a new message, open your email program and click on the appropriate icon in the toolbar at the top of the program's window. In Outlook 2003, click on the New Mail Message icon. In Outlook Express, click on the Create Mail icon or choose File, New, Mail Message....
How do I reply to or forward an email?
Once you have received a new email, you may need to send a reply to either the sender or everyone who has received the email, or you may need to forward the message to someone else. To reply only to the sender of the message, select the message in your mailbox and...
What is an attachment, and how do I send one?
An attachment is simply an additional file sent with an email message. An attachment can be an image file, a Word document, or one of many other supported file types. When your recipients open your message, they can double-click on the attached file to open it with the program assigned to that file...
How do I save a file sent to me?
When you get a new message with an attachment you will see a paper clip icon next to that message's subject line in your mailbox. You can open the message and use the appropriate menu option or shortcut to save the attached file(s) to your hard drive. In Outlook 2003...
What is good email Netiquette?
Proper Internet etiquette is often referred to as Netiquette. Students and teachers can avoid embarrassing situations by adhering to some simple guidelines for electronic communication. The following is a list of standards for Netiquette: Always identify yourself and keep your messages brief and to the point. Remember that not everyone accesses email...
How do I control "spam"?
The term spam refers to unsolicited emails. Spam is often sent by mass mailing operations that use computers to send millions of messages in a short period of time. Spam has become a popular marketing tactic because it is cheap and easy to send. Also, many spammers set up their accounts overseas in...
What is "phishing" and how do I protect myself from it?
The typical phishing scam involves an email that looks like it was sent by a legitimate organization such as a bank, credit card company, or online store such as eBay or Paypal. The email usually claims your account has expired or needs to be updated, or it will be suspended or closed. The...
How do I protect my computer while using email?
Email is often used to distribute viruses and other malicious programs that can harm your computer. These programs are often distributed as attachments that will install the malicious application on your system when you click to open them. You may receive an email that appears to come from Microsoft or another legitimate source,...
What are rules, and how do I use them to manage my email?
A rule is a set of criteria and automatic actions that will be applied to new messages as they arrive in your mailbox. Your email program will first check to see if a new message meets the conditions you have specified, then it will perform an action such as move it to a...
How do I create a signature to appear at the end of my emails?
A signature is text that appears at the bottom of your emails and is often used to include contact information. Some users also use the signature to personalize their emails by including a favorite quote. To create a new signature in Outlook 2003, select Tools, Options, and click on the Mail Format...
How do I create an email list?
Most email applications allow you to set up email groups that can contain several email addresses (a mailing list). You can select the email group as the To address whenever you need to send an email to all the people whose addresses have been added to the group. To create a new...
How do I hide the names of my mailing list recipients?
Many people object to having their email address visible in mailing lists. They may fear that other recipients on the list may use their address in the future to send them unsolicited emails such as chain letters and the like. You can set up your list in a way that does not...
How do I know who is really sending me an email?
In order to be really sure who is sending you an email you will have to carefully examine the email headers. This is also a place you can look to catch spam emails. To view all the headers in Outlook 2003, open a message and then select View, Options. The Message Options...
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